FAQ’s
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- FAQ’s
1. What types of floral arrangements do you specialize in?
We specialize in artistic and creative floral arrangements for corporate/office spaces, homes, client and staff gifting, special occasions, and events.
2. What areas do you deliver to?
We offer delivery services to Gauteng: Servicing Fourways, Sandton, Bryanston, Midrand, Rosebank and surrounding areas. Please contact us for details on delivery to your location
3.How can I place an order?
Orders can be placed through our website, by phone or WhatsApp Business (+27 69 761 9136), or by emailing us atliorosegroup@gmail.com or liorosebloomsgifting@gmail.com
4.Can I customize my floral arrangement?
Yes, we offer customized floral arrangements to suit your preferences, budget and needs. Please contact us to discuss your requirements
5.What is the lead time for orders?
We recommend placing orders at least 3 days in advance. For larger events and special requests, please contact us as early as possible.
6. Do you offer subscription services for regular floral deliveries?
o Yes, we offer subscription services for regular floral deliveries to homes and offices. Please visit our Subscription Services page for more details or contact us for our subscription brochure or consultation to discuss your unique requirements.
7.What is your cancellation policy?
o In some general cases cancellations must be made at least [48 hours] before the scheduled delivery date. However, for Subscriptions & Events, please refer to subscription contract or event proposal Terms and Conditions for more information on our cancellation policies.
8. Do you provide floral arrangements for weddings and corporate events?
Yes, we offer bespoke floral designs for weddings, corporate events, year-end functions, conferences and other special occasions. Please contact us to schedule a consultation.
9.Can you provide flowers for restaurants and hotels?
Absolutely. We specialize in creating stunning floral arrangements for restaurants, hotel lobbies, and other hospitality settings.
10. What is your pricing for corporate floral arrangements?
Pricing varies depending on the size and complexity of the arrangement. Please contact us for a personalized quote
11. How do you ensure the quality and freshness of your flowers?
We source our flowers from trusted suppliers (farms & flower markets) and ensure they are fresh and of the highest quality. Each arrangement is carefully crafted to maintain its beauty and longevity.
12.Do you offer same-day delivery?
Same-day delivery is currently not available
13. What types of flowers do you use in your arrangements?
We use a wide variety of flowers, including seasonal blooms, exotic stems, and classic favourites.Each arrangement is tailored to create a unique and sophisticated masterpiece
14. Can I include a personal message with my floral arrangement?
Yes, you can include a personal message with your order. We offer complimentary message cards for all floral gifts / bouquets
15.Do you offer floral design workshops?
Yes, we offer workshops where you can learn the art of floral design. Please contact us for more information on dates and workshops running.
16. How do I care for my floral arrangement to make it last longer?
Detailed care instructions are provided with each arrangement to help you maintain its freshness and beauty. A floral care starter pack is provided on commencement of a floral subscription contract.
17. What payment methods do you accept?
We accept bank transfers (EFT) payments.
18. Can I set up a corporate account for regular orders?
Yes, we offer corporate accounts for businesses that require regular floral arrangements. Please contact us to set up an account.
Have any questions?
Faq Questions
Have any questions And answers
19. Do you offer discounts for large orders or events?
Yes, we offer discounts for bulk orders and large events. Please contact us to discuss your requirements and receive a customized quote.
20. How can I contact customer service for assistance?
Our customer service team is available to assist you with any questions or concerns. You can reach us by phone, email, or through our website’s contact form.

